SMS FORMATS
The following below are the formats of all commands being sent to our gateway via SMS. It is important for each format to be followed exactly.
MOBILE LOADING
SMART / SMART BRO / TNT / GLOBE / GLOBE TATTOO / TM / SUN
Format: MOBILE NUMBER<space>PRODUCT CODE
Ex.: 09181234567 30
CIGNAL
Format: CIGNAL<space>ACCOUNT NUMBER<space>PRODUCT CODE
Ex.: CIGNAL 123456 HD120
PLDT
Format: PLDT<space>ACCOUNT NUMBER<space>PRODUCT CODE
Ex.: PLDT 0631234567 50
BALANCE INQUIRY
Format: BAL
Ex.: BAL
DEALERSHIP REGISTRATION
Format: REG<space>ACTIVATION CODE/FULL NAME/DESIRED USERNAME/SPONSOR USERNAME/PLACEMENT USERNAME/A OR B/CITY OR MUNICIPALITY
Ex.: REG ABCDEFG1234/SILVER JOHN/SILVER340/ULT/ULT/A/BAGUIO CITY
SELF-LOAD USER ACTIVATION
Format: RET<space>MOBILE NUMBER/FULL NAME/DESIRED USERNAME/CITY OR MUNICIPALITY
Ex.: RET 09181234567/SILVER JOHN/SILVER340/BAGUIO CITY
LOAD FUND TRANSFER
Format: TFR<space>MOBILE NUMBER<space>AMOUNT
Ex.: TFR 09181234567 500
CONVERSION OF COMMISSION FUND TO LOAD FUND
Format: CONVERTLF<space>AMOUNT
Ex.: CONVERTLF 750
CONVERSION OF COMMISSION FUND TO CASH
Format: ENCASH<space>AMOUNT
Ex.: ENCASH 750
HELP LINE
Format: HELP<space>YOUR CONCERN
Ex.: HELP PLEASE CHECK MY TRANSACTION WITH REF. # 001234567 IF CREDITED
CLAIMING A SMART MONEY TRANSFER
Format: SM<space>AMOUNT/REF. # OR BANK CODE/DATE & TIME OF TRANSFER/REGISTERED NUMBER/NAME
Ex.: SM 1000/061234567890/03-01-2013 6:00 PM/09181234567/SILVER JOHN
CLAIMING A BANK DEPOSIT
Format: BANK<space>AMOUNT/BANK NAME/BANK BRANCH/BANK CODE/DATE & TIME OF DEPOSIT/REGISTERED NUMBER/NAME
Ex.: BANK 1000/BDO/BAGUIO-ABANAO/051/03-01-2013 6:00 PM/09181234567/SILVER JOHN
